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Practice Areas

Corporate Advisory

Like an artist's art, our services are crafted as per your needs. This is what keeps us relevant, close to clients and a value figure in all our discussions.

Business Process Management Consulting

With growing competition, many organisations are trying to explore possibilities to boost their revenue stream and stay ahead of their competitors.

Our service offerings


Enterprise Process Governance: We assist our clients by assessing their existing process maturity and help develop a result-based enterprise process mechanism. Our professionals can effectively address the dynamic needs of your business and help establish a governance framework to align process improvement initiatives across the enterprise. 

Business Process Modelling and Architecture:  We assist clients with their business process modelling and architecture framework. We also help clients establish communication portals, documentation repositories, and integrate with other enterprise architecture assets.

Business Process Execution: Our BPM approach is a modular offering that can be utilised as a tool to suit the distinct requirements of the clients. We help deliver a smart approach which automates and integrates business processes with the existing IT environment. We also help define functional and technical specifications, offer a cost-effective model to manage and execute BPM implementations. 

Business Process Performance Management:  An ongoing business process performance management is essential for realising the value and likely benefits of a business process initiative. MDG's BPM approach, helps establish a framework to define, capture and monitor process metrics through business activity monitoring. 

Process Centre of Excellence: We help clients establish a BPM centre of excellence that provides a structured framework to enable the enterprise to be innovate, explore, design and implement processes.

Potential benefits of Business Process Management (BPM)

  • Effectively transform manual processes into automated processes with improved business capabilities.

  • Streamlined processes help organisations reinvent themselves to become more agile and efficient.

  • Reduce process Turnaround Times (TAT) as well as save costs by mitigating redundancies, wastes and bring consistency in organisation business processes.

  • Leverage Global domain expertise with specific practices catering to multiple verticals, clients. Drive business innovation through Centers of Excellence in specific industries and cross functional domain areas. 

  • Enhance IT responsiveness as well as business performance through modern integration approaches and technologies.

  • Increase customer reach through omni-channel presence.

  • Enable consistency through business process management consulting, service delivery, governance, and knowledge management.

  • Institutionalise knowledge and methods to enable continuous improvement, performance gains and consistencies.

Few Business Process Management application areas

  • Banking - Loan origination, KYC, Corporate lending, Mortgage, Collections, Customer Care

  • Healthcare - New Business, Claims management, Compliance and Regulations, Appeals and Grievance, Provider management

  • Retail - Third party management, Retail chain automation, Customer loyalty programmes, Service requests management

  • Energy and Utilities - Compliance management, Third party management, Asset management, Commodity management

  • Insurance - New Business, Claims management, Policy management, Customer self service, Product management

  • Transportation - Backend offices, Customer services, Third party management

  • Media and Telecom - Customer on-boarding, Product management, Product pricing and bundling, Customer self-service

How can we help you?

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Call us: +91 011 3000 4990

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